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Travel Questions Frequency Ask Questions
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bangkok-hotels.org prices policy is well known to be the
most agressive in the Internet Industry.We bring you the absolutely
lowest rates available !
For your convenience and instead of others onlines compagnies,
our rates are in USD and THB including all taxes and service charges,
it means that you do not have to pay more !
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After you choose one of the destinations from the menu, you will
see the selection of hotels. The hotels that bangkok-hotels.org
offer are in the 3-star to 5-star categories, and will usually have
important features such as rooms, dining and recreational facilities,
etc. Important amenities/facilities are shown with icons in the
search results page, and any additional facilities will be listed
on each hotel page.
Also, be sure to make your reservation for the full duration of
your stay, in order to avoid the unavailability if you later decide
to further your stay.
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Within 1 working days (not including Sat, Sun & Public holidays)
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When you make a booking with us, within 24 hours, you will receive
our Order Acknowledgement via e-mail, confirming that your order
is now being process. Please keep this e-mail, which will indicate
your Booking No., for your reference.
At the same time we will contact our agents with your request.
Assuming availability, a reservation is then made with your information
confirming your booking and your credit card payment will be settled
at this time as well.
Upon confirmation (usually within 1-working day), we will send
you a hotel check-in voucher showing booking details via an e-mail.
This voucher can then be presented upon check-in at the hotel.
If you do not receive any mail from us within 1-working day after
placing an order, please kindly contact us immediately at info@yourrooms.com
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You will be notified via an e-mail (within 2 working days after
placing your order) and you will not be charged.
Moreover, when you make your reservation, we allow you to give
us permission (see reservation form) to reserve another hotel at
comparable standard and price.If your selected hotel is not available
AND you give us your permission, we will do so and will notify you
through an e-mail. In this case, your credit card payment will not
be settled until we get confirmation from you.
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Yes. All Bookings are on prepayment basis. For your convenience,
Bangkok-hotels.org offers credit card payment directly from our
web site. However, you will not be charged until we get confirmation
from your selected hotel. We accept payment by Visa, Master Card.,
AMEX, JCB and SCB.
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You will be charged only if your selected hotel is available. After
receiving your order, we will check for hotel's availability. If
your selected hotel is available, we will make reservation and your
credit card payment will be settled on receipt by us of confirmation
of availability from the selected hotel.
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The hotel's reservation is made under your name. You can check-in
with either a hotel check-in voucher or your passport (showing the
same name as when you fill out our reservation form).
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We accept bookings that are made at least 3-working days (not including
Sat, Sun & Public holidays) before the check-in date.
For all other reservations we will adding your request to our waiting
list.
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All of our listed rates are per room, NOT per person (unless
otherwise specified). Moreover, there is no charge for children
under 5 years old sharing a room with parents with no extra bed.
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There is no charge to use bangkok-hotels.org for reserving
hotels and, in fact, you will usually save a lot of money by booking
at our special rates.
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The special rates listed on the bangkok-hotels.org are only
available through our service. If you would like to make a reservation
directly with the hotel you will need to contact them directly.
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CANCELLATION :
In case of cancellation, a refund will be made to you after
deduction of a cancellation fee to cover administration and other
incidental costs incurred, in accordance with the schedule below.
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+21 - 14 Days before
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There is a 5% administration charge.
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13 - 7 Days before
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There is a 10% administration charge.
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6 - 3 Days before
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There is a 25% charge by the hotel which we pass onto you.
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2 - 0 Days before
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The Hotel will charge the full amount.
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Cancellations must be made in writing, quoting the booking reference
number, either by Fax to +66 76238-887 or e-mail to booking@yourrooms.com.
A cancellation receipt will be sent to you with a cancellation
code number. Please do not consider your booking cancelled until
you have received the cancellation receipt.
* Please
note that some hotels will charge a cancellation fee of 1 or more
nights' stay during the high season or if your booking coincides
with a major event or festival.
Please understand that our cancellation
charges above are dependent on the cancellation policies of the
hotels. We do try our best to get this to a minimum.
AMENDMENTS :
* if the amendment results in a refund
of payment,
A handling fee of Bt. 500.- or 5% of the amount refunded (whichever
is greater) will be deducted, and the net refund will be forwarded
to you as soon as possible.
NO SHOW :
If you do not cancel your booking and fail to check in to the hotel,
the cost of one-night's stay plus the 5% or THB500 will be charged
to your credit card.
Please Note: We reserve the right to levy full room charges
for cancellations and no shows, in instances where the hotel stipulates
the same in its own cancellation and no show policy.
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We also encourage you to send us a note upon your return from your
trip and submit a Hotel Rating Form for the hotel(s) you stayed
at. Your Hotel's Review will be shown at that hotel information
page.
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Please feel free to contact us at info@yourrooms.com
to send any question or comment you may have and we will get back
to you promptly.
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(c) Provided by Wide Discovery
Ltd. |